Welcome to ywtowels.com (hereinafter referred to as “this website”). These shipping terms apply to all orders placed on our website. Please read the following terms carefully before placing your order.
- Shipping Methods
We offer a variety of shipping methods for your order. Available shipping methods will be displayed at checkout. Shipping costs will be calculated based on your chosen shipping method and delivery address.
- Processing Time
All orders will be processed within 1-3 business days after payment confirmation. Some items may experience delays in shipping; details will be noted on the product page.
- Shipping Time
Shipping time varies depending on the destination and the chosen shipping method. Generally, shipping times are as follows:
Domestic Express: 3-7 business days
International Shipping: 7-21 business days (depending on the destination)
These times are estimates and may be affected by weather, holidays, and other factors.
- Shipping Costs
Shipping costs will be calculated at checkout based on your total order amount and the chosen shipping method. In some cases, we may offer free shipping; details will be posted on the website. 5. Order Tracking
Once your order is shipped, we will send a confirmation and tracking information via email. You can view the order status in real time on the carrier’s website using the provided tracking number.
- Loss and Damage
If your order is damaged or lost during transit, please contact us immediately. We will assist you in investigating the situation and processing any related claims.
- Signature Upon Receipt
Some orders may require a signature to confirm receipt. If the package is unclaimed upon receipt, the courier company may return it to the warehouse, and you may need to reschedule delivery.
- Undelivered Orders
If your package is not delivered within the estimated delivery time, please contact the carrier first to inquire. If the problem persists, you can also contact our customer service team for assistance.
- Address Change
Please ensure you provide an accurate delivery address. If you need to change your address, please contact us before processing your order. For processed orders, address changes may cause delays, and we are not responsible for reshipment costs due to incorrect addresses.
- Applicable Law
These Terms of Shipping are governed by the laws of your country or region. In case of any dispute, both parties agree to submit it to the applicable court in your region for resolution.
If you have any questions or suggestions regarding these Terms of Shipping, please contact us using the following methods.
Thank you for choosing ywtowels.com, and happy shopping!